TCS is provided to all Medi‑Cal members any time they move from one place or level of care to another. When a member is admitted, discharged or transferred, the MCP determines what level of support is needed and works with the care team to review the discharge plan, arrange timely follow-up, and help the member get connected to care.
For pregnant and postpartum members, TCS is provided for any transition of care during pregnancy and through 12 months postpartum. Transitional care events include both hospital discharge events and the end of pregnancy, regardless of how, or where, that pregnancy ends. The completion of the TCS Birthing Supports Checklist is required for every pregnant and postpartum member.
TCS Birthing Supports Checklist
The TCS Birthing Supports Checklist helps make sure every pregnant or postpartum member gets connected to the medical, behavioral health, and whole-person supports they need. The MCP’s care team will help arrange referrals and/or warm hand-offs based on the member’s needs and preferences:
-
Medical Supports
-
Perinatal/postpartum visits according to the American College of Obstetricians and Gynecologists (ACOG)/United States Preventive Services Task Force (USPSTF) guidelines
-
Validated behavioral health screenings
-
Intimate partner violence (IPV) screening using evidence-based tool
-
Reproductive life planning
-
Pediatric visits according to the American Academy of Pediatrics (AAP) Bright Futures schedule through two-month well-child visit
-
Other follow-up visits recommended by a provider or included in the discharge summary/instructions
-
Primary care provider visit scheduled (if no visit scheduled within the past one year)
-
Whole-Person Needs
-
Food, Nutrition Education, and Breastfeeding Supports
-
Women, Infants, and Children (WIC)
-
CalFresh
-
Lactation services
-
Managed Care Plan (MCP) Benefits
-
Transportation services
-
Doula services
-
Appointment assistance
-
Breast pumps
-
Enhanced care management (ECM)**
-
Community supports**
-
Community Health Worker (CHW) services
-
Family Support Services
-
Paid Family Leave (PFL)
-
Home visiting^
-
Parenting resources§
-
Infant Support
-
Health insurance for infants
-
WIC (including infant formula)
-
Behavioral Health Needs (This includes access to culturally and linguistically aligned services and supports, consistent with Medi-Cal policy.)
-
Behavioral health supports (e.g., Non-Specialty Mental Health Services (NSMHS), Specialty Mental Health Services (SMHS), Drug Medi-Cal Organized Delivery System (DMC-ODS), Drug Medi-Cal (DMC))
-
Dyadic services
**DHCS’ Closed Loop Referral (CLR) policy requires MCPs to close the loop for Enhanced Care Management (ECM) and Community Supports services.
^Home visiting services include (but are not limited to) California Department of Public Health (CDPH) California Home Visiting Program (CHVP), California Department of Social Services (CDSS) California Work Opportunity and Responsibility to Kids Home Visiting Program (CalWORKs HVP), American Indian Maternal Support Services (AIMSS), and county First 5s, as eligible.
§Parenting resources include (but are not limited to) Home Visiting services, MCP educational information, First 5, and Black Infant Health.
Hospital's Role
-
Notify the MCP of any admission, discharge, or transfer for a managed care Medi-Cal member so that the MCP can initiate TCS. Admissions/discharges/transfers refer to both delivery and non-delivery events. MCPs are required to have a dedicated TCS call-line, so work with the MCPs in your geographical area to understand workflows.
-
The member’s MCP should provide the member’s point of contact information for inclusion in the discharge packet. Encourage the member to reach out to their plan for help with follow‑up care and services.
-
Notify the MCP when a pregnant member is identified, so the MCP can initiate TCS.
-
Hospitals can help link members to services on the TCS Birthing Supports Checklist, such as lactation support, home visiting, breast pumps, Paid Family Leave (PFL) forms, infant Medi-Cal enrollment through Newborn Gateway, coordination of follow-up appointments, and social needs screenings. Hospitals should coordinate with MCPs or the primary maternity clinic to ensure members are connected to needed supports.